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Shipping

Parcels and packages

Approved orders will be shipped using the selected shipping methods and delivery options during an order. In this section, you will learn about how an order is processed and arranged for shipment.

Parcels

Parcels are shipping line items in customers' orders, which are split for shipment. A shipment can be split into two or more parcels and can be tracked using the shipping carrier integration. The parcel includes the order's shipping label and will eventually be delivered in a package to the assigned customer's shipping address. The parcel also includes tracking information about the parcel. Customers can use this information to monitor their shipment(s).

Parcel line items

Parcel line items are the SKUs in a parcel. If a stock line item in a shipment is not split, the parcel line items are the stock line item's SKUs. If a stock line item is split, then the line items will be split into more than one parcel line item. A single stock line item can also be split into more than one parcel line item.

Packages

Packages are physical packs or boxes stored in a stock location with specific sizes and ready for shipment. Each stock location in a market can have its own set of defined packages with pre-defined package length, weight, and height. Shipping carriers will use the dimensions of a package to calculate shipping rates.