Commerce Layer is proud to be an official sponsor the JAMstack Conf in London — 09-10 July, 2019 🎉 Don't miss out!

Free for developers, priced right for merchants.

Create your free developer account and start building in test mode. Switch to a paid plan once ready to go live and get real orders.

No credit card required

Start building today, pick a plan later.

Estimate your monthly price by configuring a Basic plan or get in touch for an Enterprise-level agreement.

Basic

Starting from €50,00/month

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Enterprise

Starting from €2.000/month

More Users
custom
More SKUs
custom
More Stock locations
custom
More Price lists
custom
More Orders
custom
PLUS
Ecommerce consultancy
included
Dedicated support
included
Contract SLAs
included
Custom billing
included
Assisted onboarding
included
Employee training
included
Coding guidance
included
Custom development
available
Project management
available
Private infrastructure
available

Common Questions

(answered)

What is a user?

A user is a member of your organization that needs to gain access to the backend application (other than you). Each user can be assigned a specific role and permissions (e.g. manage orders, manage shipments, read prices etc.)

What is an SKU?

SKU stands for Stock Keeping Unit and represents a distinct type of item for sale. To count the number of SKUs that you need, you should consider all the product variants of your product catalog. For example, all your t-shirts or shoes size-color combinations.

What is a stock location?

A stock location is a container that determines the availability of your SKUs. It can be a physical warehouse, a retail store, or a virtual location that tracks your inventory in a given market. Each market can have one or more stock locations, depending on its inventory model.

What is a price list?

A price list is a list of SKUs prices in a given currency. You can manage more price lists for the same currency and assign them to different markets. You can also assign specific price lists to customer groups, to easily configure B2B business models or B2C private sales.

How do you count orders?

We count the placed orders, i.e. the orders that have been confirmed and paid by the customers. The Basic plan includes 50 orders per month. Test orders are free with every plan.

What if I hit my monthly orders limit?

We will never interrupt your business. In case you hit your monthly orders limit, you get charged for all the extra order at €2,00/order. For example, if you include 50 orders in your plan and get 70 orders, your monthly bill is €50,00 + (70-50) * €2,00 = €90,00.

Can I manage more brands?

Absolutely. If you need to manage many brands (i.e. organizations) within the same account, you can choose a different plan for each of them and eventually use different payment methods to pay for their subscriptions.

Can I change my plan at any time?

Absolutely. You can change your plan at any time, adding more users, SKUs, stock locations, price lists, or orders. Please note that in case of a change, we don't apply any proration to your bill, so make sure to estimate your usage accurately.

Is there a setup fee?

No. There are no setup fees on any of our plans. Enterprise customers can request our consultancy for their project startup and management. In case, we can agree on a setup fee that depends on the required level of service.

What payment methods do you accept?

For Basic plans, we accept the most common credit cards (VISA, Mastercard, AMEX, etc.). Enterprise customers can request an invoice based billing and pay by bank transfers.

Do I need to enter my credit card?

No. You can sign up and work in test mode without entering any credit card details. You can pick a plan and enter your credit card details only when you decide to start getting real orders.

Will I get invoiced for my payments?

Absolutely. For each payment, you will get a tax invoice in pdf format. Each invoice will be associated with a billing profile. If you want, you can share the same billing profile (and payment method) to pay for many subscriptions.

How do I contact your support team?

You can contact our support team at any time, by starting a live chat through the message icon on the bottom right. Want to make a try? Let's ask any content questions right now!

What if I need phone support?

We provide phone support to all our enterprise customers. In those cases, we agree on custom response time SLAs and a dedicated point of contact.

Do you offer professional services?

Definitely. Our Enterprise agreements include ecommerce consultancy, assisted onboarding, employee training, and coding guidance. If needed, we can also provide custom features development for your use case.

Do you offer an on-premise version?

No, we do not offer an on-premise solution. Commerce Layer is only an SaaS offering. As part of an enterprise agreement we can provide a private cloud with custom performance SLAs.

Who owns my data?

You do. You retain ownership of all the data you send to your account. We will never share any of your data with any third parties.

Can I cancel my account at any time?

Absolutely. You can cancel any of your subscriptions at any time unless you are on an enterprise plan and signed a long-term contract.

Ready to get started?

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