Parcels, packages, and pickups
Approved orders will be shipped using the selected shipping methods and delivery options during an order. In this section, you will learn about how an order is processed and arranged for shipment.
Parcels
Parcels are shipping line items in customers' orders, which are split for shipment. A shipment can be split into two or more parcels and can be tracked using the shipping carrier integration. The parcel includes the order's shipping label and will eventually be delivered in a package to the assigned customer's shipping address. The parcel also includes tracking information about the parcel. Customers can use this information to monitor their shipment(s).
Parcel line items
Parcel line items are the SKUs in a parcel. If a stock line item in a shipment is not split, the parcel line items are the stock line item's SKUs. If a stock line item is split, then the line items will be split into more than one parcel line item. A single stock line item can also be split into more than one parcel line item.
Packages
Packages are physical packs or boxes stored in a stock location with specific sizes and ready for shipment. Each stock location in a market can have its own set of defined packages with pre-defined package length, weight, and height. Shipping carriers will use the dimensions of a package to calculate shipping rates.
Pickups
Pickups can be created by associating them with eligible shipments and defining the pickup time window by setting the earliest and the latest times at which the related package is available to pick up. Once a pickup is successfully created, the pickup rates of the chosen carrier are automatically available. One of those pickup rates must then be selected and purchased to schedule the pickup successfully.