Free for developers, priced right for merchants.
Create your free developer account and start building in test mode. Switch to a paid plan once ready to go live.Get started for free
Start building today, pick a plan later.
Manage many organizations within the same account. Each organization includes 2 markets, 100 SKUs and unlimited test orders for free. No time constraints. Pick the best plan for each organization when ready to get real orders.
Perfect for small merchants that are just starting out
All features included
- 2 markets
- 500 SKUs
- 50 orders /month
Best suited for brands that are growing their sales
All features included
- 5 markets
- 3000 SKUs
- 200 orders /month
For established companies with higher volumes
All features included
- 10 markets
- 9000 SKUs
- 750 orders /month
Get in touch for custom metrics and pricing, volume discount, invoice-based billing, dedicated support, contract SLAs and a white-glove treatment.
What is an organization?
If the account owner is an agency or a freelance developer, an organization is one of their clients. If the account owner is a merchant, an organization is their brand. In any case, the account owner can manage more organizations within the same account.
What is a market?
A market is a combination of a merchant, a price list, and an inventory model. An organization can need more markets when selling in different countries with different price lists. Other use cases include selling through distributors or building a marketplace.
What is an SKU?
SKU stands for Stock Keeping Unit and represents a distinct type of item for sale. To count the number of SKUs of an organization, you should consider all the product variants. For example, all the size-color combinations of a t-shirts catalog.
How do you count orders?
We count the placed orders, i.e., the orders that have been confirmed and paid by the customers. For example, the Growing plan includes 200 placed orders per month for €150,00. Test orders are free and unlimited with every plan.
What if I hit my monthly orders limit?
We will never interrupt your business. In case you hit your monthly orders limit you get charged for all the extra order as indicated in your plan. For example, if you are on the Growing plan and get 220 orders, your monthly bill is €150,00 + (220-200) * €1,75 = €185,00.
Can I switch plans at any time?
Absolutely. You can switch plan at any time, for example when it's more convenient for you to make an upgrade rather than paying for extra orders. In case of a switch, we apply any required proration to your bill, so that you always pay for what you consume.
Is there a setup fee?
No. There are no setup fees on any of our plans. Enterprise customers can request our consultancy for their project startup and management. In case, we can agree on a setup fee that depends on the required level of service.
What payment methods do you accept?
We accept credit card payments for Startup, Growing and Business plans. Enterprise customers can request an invoice based billing and pay by bank transfers.
Do I need to enter my credit card?
No. You can sign up and work in test mode without entering any credit card details. When you decide to start getting real orders, you pick a plan and enter your credit card details.
Will I get invoiced for my payments?
Absolutely. For each payment, you will get a tax invoice in pdf format. Each invoice will be associated with a billing profile. You can also share the same billing profile to pay for many organizations.
How do I contact your support team?
You can contact our support team at any time, by starting a live chat through the message icon on the bottom right. Want to make a try? Let's ask any questions right now!
What if I need phone support?
We provide phone support to all our enterprise customers. In those cases, we agree on custom SLAs for what concerns the response time.
Do you offer an on-premise version?
No, we do not offer an on-premise solution. Commerce Layer is only an SaaS offering. As part of an enterprise agreement we can provide a private cloud with custom performance SLAs.
Who owns my data?
You do. You retain ownership of all the data you send to your account. We will never share any of your data with any third parties.
Can I cancel my account at any time?
Absolutely. You can cancel any of your subscriptions at any time unless you are on an enterprise plan and signed a long-term contract. In case you decide to cancel your account, you can also request to get all your data back.
Do you offer pro bono plans?
We're always happy to support people working for a noble cause. If you are representing a charitable organization or run an educational program, you can qualify for a pro bono plan. Get in touch with us to find out the details.